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Climber Blog - AI didn't kill BI. It made trust more important. By Olof Malmström

AI didn’t kill BI.
It made trust more important.

 

Written by: Olof Malmström, BI Manager at Climber.

As Forrester’s Boris Evelson put it in the Business Intelligence Platforms Wave: generative and agentic AI aren’t replacing BI — they’re leveling the playing field, because most vendors are now building on the same underlying large language models (LLMs).

The differentiator isn’t who bolted on AI first. It’s whose AI you can actually trust to act on your data.

And I think that’s what changes the story — and that’s the real shift happening in BI right now.

THE MARKET IS BEING REDEFINED

Gartner’s 2026 Magic Quadrant for Analytics & Business Intelligence Platforms didn’t just reshuffle a few dots on a chart. It reflects how significantly the market is evolving — around agentic AI, governed semantic layers and AI-augmented decision support.

Vendors are increasingly being judged on whether their AI agents can autonomously plan, reason and act across the data-to-insight workflow, not just answer a query and hand back a chart.

BARC’s Data, BI & Analytics Trend Monitor 2026  makes the same shift visible from another angle. Data Quality Management has reclaimed the #1 spot as the most important trend in the field, with Data Security & Privacy at #2.

GenAI, decision intelligence and agentic AI are all climbing rapidly in importance. But they’re climbing on top of trust and governance — not instead of them.

In other words, the market isn’t only asking:
– How agentic is your AI?

It’s increasingly asking:
– Can I trust what your agent just did?

WHAT I’M SEEING IN THE MARKET

What strikes me is that vendors seem to be moving in two directions at once.

First, AI is being embedded directly into BI products — helping users find insights, author analyses, generate narratives and interact with data using natural language.

At the same time, we’re seeing more vendors add support for open standards such as MCP. The idea is compelling: rather than forcing users to interact only through a vendor’s own AI, connect the AI tools they already use to a governed data layer.

That raises the most important question: If AI can access enterprise data from anywhere, what makes that access trustworthy?

WHERE QLIK FITS

Against this backdrop, I think Qlik has an interesting way of framing what matters in AI: Trust, Context and Freedom. Those three pillars map closely to the questions I think the BI market increasingly needs to answer as AI becomes more autonomous.

Trust — Can you trust the data and the actions taken on it? Qlik points to data quality, governance and lineage as foundations for AI that can be understood and audited.

Context — Can AI understand the relationships in your data, rather than simply generate a plausible answer? Qlik’s Associative Engine gives AI agents a way to explore those relationships and helps ground their reasoning in the underlying data.

Freedom — Can you choose how and where you use AI? Qlik’s open platform and MCP support are designed to let customers connect governed data and analytics to the AI tools and models they choose, across cloud, on-premises and hybrid environments.

What I like about this framework is that it puts AI in perspective. The AI itself isn’t necessarily the differentiator anymore. It’s the Trust, Context and Freedom around the AI that determine what it can actually do with enterprise data.

Qlik’s argument is essentially that we’re closer to agentic AI than we might think:

  • Trust: you already have trusted data in your Qlik applications.
  • Context: the Qlik Associative Engine gives AI a richer understanding of that data.
  • Freedom: Qlik’s open platform and MCP make that data and context available to the AI tools you want to use.

 

THE TAKEAWAY

I don’t think the next phase of BI will be won by whoever ships an AI agent fastest. It will be won by the vendors whose agents people are actually willing to trust when they start acting autonomously. Because the more AI does on our behalf, the more important the fundamentals become: Good data. Governance. Context. Explainability. And freedom of choice.

That’s why I think the future of BI is less about AI versus BI and more about AI on top of BI — built on data you can trust. And with that in mind, I see Qlik as well positioned to remain a strong contender as the market evolves.

Where do you land?
Is trust becoming the real deciding factor in your BI/AI vendor conversations — or is raw AI capability still the primary differentiator? And which platforms do you think will come out on top?

/Olof

Olof Malmström - BI Manager at Climber

Olof Malmström

WANT TO KNOW MORE?

If you’d like to explore how AI, business intelligence, and trust can create value in your organisation, feel free to contact us.

Olof Malmström

BI Manager
olof.malmstrom@climber.se
+46 73 443 48 50

Samantha Hartley

Marketing & Content Manager
samantha.hartley@climber.se
+46 70 746 75 34

Publicerat 2026-08-18

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AI didn’t kill BI. It made trust more important.
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AI didn’t kill BI. It made trust more important.

Generative and agentic AI aren’t replacing BI — they’re just leveling the playing field. The differentiator isn’t who bolted on AI first. It’s whose AI you can actually trust to act on your data. Read Olof Malmström’s thoughts on why that is driving the real shift in BI.

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